Privacy Policy

Welcome to Auswin Consultancy. We are committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Australian privacy laws.

We may collect the following types of personal information:

2.1. Personal Identifiable Information (PII): Including but not limited to names, addresses, email addresses, phone numbers, and other contact details.

2.2. Sensitive Information: Such as passport details, visa information, financial information, and other data required for visa applications.

2.3. User Data: Information related to your interactions with our website, such as IP addresses, browser type, and browsing history.

We may collect your information in the following ways:

3.1. Directly from You: When you provide information to us through our website, in person, via email, phone, or other communication methods.

3.2. From Third Parties: In some cases, we may receive information from third parties, such as government agencies or authorized representatives.

We collect and use your personal information for the following purposes:

4.1. Visa Consultation: To provide visa consultancy services, including assessing eligibility, preparing applications, and facilitating the visa process.

4.2. Communication: To communicate with you regarding your visa application and related matters.

4.3. Marketing: To send you relevant updates, newsletters, and promotional materials (you can opt-out at any time).

4.4. Compliance: To meet legal and regulatory requirements, including record-keeping and reporting.

We may disclose your personal information to:

5.1. Government Authorities: As required by law for visa applications and related purposes.

5.2. Authorized Representatives: If you have authorized us to communicate on your behalf.

5.3. Service Providers: Third-party service providers who assist us in delivering our services, subject to confidentiality agreements.

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes physical, electronic, and procedural safeguards.

You may request access to the personal information we hold about you or request corrections to any inaccuracies. Please contact us to make such requests.

If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact us at:

9/252 Peats Ferry Road, Hornsby NSW 2077 Australia

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website.